Service Maintenance Guide
Service
Maintenance Guide
Maintenance is divided into free maintenance for defects and paid maintenance for improvement and operation.
regular maintenance
1. design maintenance
- Regular content updates and design
-Additional development and modification of programs according to event progress and purpose
2. Program Maintenance
- Assignment of dedicated maintenance personnel and provision of a hotline for personnel
- Cost is calculated by discussing the scope of maintenance work
Case-by-case maintenance
1. design maintenance
- image editing : Design modifications such as main/sub visual images, etc.
- Edit content : Add/change/delete existing registered content, etc.
- Content Creation : Add additional content design such as notice design, pop-up design, product, etc.
2. Program Maintenance
- Assignment of dedicated maintenance personnel and provision of a hotline for personnel
- Cost is calculated by discussing the scope of maintenance work
defective maintenance
1. design maintenance
- When a system error occurs after opening the service
- Correction of typos and link errors, etc.
- Free maintenance for the period specified at the time of contract
2. Program Maintenance
- Assignment of dedicated maintenance personnel and provision of a hotline for personnel
- Cost is calculated by discussing the scope of maintenance work
